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Privacy Policy

 

At Times Computer (“we,” “us,” or “our”), your privacy is our top priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy explains in simple words what information we collect, why we collect it, how we use it, and the choices you have. We follow the UAE Federal Law No. 45 of 2021 regarding Personal Data Protection (PDPL) to ensure your data is safe and handled responsibly.

By using our website (www.timescomputer.online) and services, you agree to the practices described in this Privacy Policy.

 

 

1. What Information We Collect

  • We may collect different types of information to serve you better:

    1.1 Personal Information (that you provide directly)

    • Full Name

    • Email Address

    • Phone Number

    • Billing Address (for invoices)

    • Shipping Address (for deliveries)

    1.2 Payment Information

    • Credit card, debit card, or other payment method details.
      Important: We do not store your payment card details. Payments are processed securely through trusted third-party payment gateways.

    1.3 Device & Usage Information (collected automatically)

    • IP Address (your internet connection identity)

    • Browser type and version

    • Device details (e.g., Windows, Mac, iPhone, Android)

    • Browsing activity (pages you visit, time spent, clicks)

    1.4 Other Information

    • Details you provide in forms (e.g., when you register, request support, or fill surveys).

    • Cookies and similar technologies (see Section 4 for details).

    1.5 How We Collect This Information

    • When you provide it directly (e.g., account registration, order checkout).

    • When you browse our website (via analytics tools and cookies).

 
 
       

2. Why We Collect Your Data

We collect your information for the following reasons:

2.1 Order & Payment Processing

  • To confirm your order, process payments, and deliver products to your address.

2.2 Customer Service

  • To respond to your questions, provide support, and resolve complaints quickly.

2.3 Marketing & Offers

  • To send you promotions, discounts, and product updates.
    You can unsubscribe (opt out) anytime if you don’t want marketing emails.

2.4 Improving Our Website

  • To understand how visitors use our site and improve content, speed, and design.

2.5 Legal Compliance

  • To follow UAE laws and handle requests from authorities if legally required.

 
 
 

3. When We Share Your Information

We do not sell, rent, or trade your information. However, we may share it in limited situations:

3.1 With Trusted Partners

  • Payment Gateways – to process your payment securely.

  • Delivery Companies – to deliver your order to your doorstep.

  • IT & Hosting Services – to run and maintain our website smoothly.

3.2 For Legal Reasons

  • If required by UAE law, court order, or government request.

3.3 No Data Selling Policy

  • We will never sell your data to advertisers or third parties.

 
 
 

4. Cookies and Tracking

Cookies are small text files that store information on your device. We use them to:

  • Remember Your Preferences (e.g., language settings).

  • Improve Performance (track visitor numbers and site speed).

  • Personalize Ads (with your consent, show ads that match your interests).

You can disable cookies anytime in your browser settings. However, some website features may not work properly without them.

 

 

5. How We Protect Your Data

We use advanced security measures to keep your information safe:

5.1 Encryption

  • All sensitive data (like payment info) is encrypted (coded) when transmitted online.

5.2 Secure Storage

  • Your personal data is stored on secure servers with limited access.

5.3 Regular Monitoring

  • Our systems are regularly updated and monitored to prevent unauthorized access.

 
 
 

6. Your Rights

As our customer, you have the right to:

  • Access your personal data we hold.

  • Request correction if your details are incorrect.

  • Request deletion of your data (where legally allowed).

  • Opt out of marketing emails and messages anytime.

To exercise these rights, contact us using the details below.

 

 

7. Updates to This Policy

We may update this Privacy Policy if needed (for example, due to law changes). If we make important updates, we will:

  • Post a notification on our website.

  • Send an email to our registered customers.

By continuing to use our website after updates, you agree to the revised policy.

 

8. Store Policy (Prices & Technical Errors)

Price Changes: Times Computer reserves the right to change prices of products at any time without prior customer permission or notice.

  • Technical Errors: In case of a technical error on the website (such as incorrect pricing or display issues), customers may be eligible for a compensation coupon of up to 10% off on their next purchase.

 
 
 
 

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

Phone: +971 58 906 8800
Address: Times Computer, Electra Street – Behind Royal Rose Hotel – Al Danah – Zone 1 – Abu Dhabi, UAE
Hours: Open 10:00 AM – Closes 11:00 PM

 

 

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